Journalism, Documentary, Branded: The Ethics of the NYT and Father, Soldier, SonJuly 23, 2020
by Brian Newman
This past week saw the launch of the NYT’s new documentary,
Father, Soldier, Son on Netflix. It is a feature documentary, but the NYT is also supporting it with advertising; an introductory
article about the history of the piece; a
robust interactive feature story, that is also duplicated in print via a 72 page special section of the newspaper that was delivered over the weekend;
plugs in their What’s On TV section; through a movie
review by critic Jessica Kiang (with an embedded Netflix trailer/ad, and direct links to tickets for which they get an affiliate fee, which they do with most films); a
Times Insider piece, which in print sits just inside the front page, and which also promotes the genesis of the project; and of course through their social media pages, including
Facebook during the #stophateforprofit campaign, also with Netflix Originals logos. In other words, the full court press.
As I
posted on LinkedIn last week, let's be clear - This is Branded Content. The Brand is the NYT and they are promoting their brand via their journalism and their film criticism and every other resource simultaneously. It is also simultaneously brilliant, well-executed branded entertainment that others should emulate, an ethical conundrum to consider for the future of journalism, and possible the most meta-media occurrence of late (which Noah Cowan pointed out on my post). So what are we to make of the NYT as publisher and brand?
Let’s step back for a second and look at the bigger picture. The NYT is not new to making documentaries. They launched
Op-Docs in 2011, and that project has gone on to great acclaim, including two Oscar nominations. I’ve always thought the Op-Docs were misconceived, and should actually be opinion pieces, as the name suggests, which would be more like the Robert Reich
Inequality Media videos, or
Kogonada’s video essays, but they’ve always been decidedly journalistic (and artistic) in their approach, and to my knowledge, have never featured brands or been promoted I nearly the same fashion as this new initiative.
The NYT also launched the
T Brand Studio in 2014 to produce actual branded content. Like many other publishers, this has become an important revenue stream, as many brands moved into such content and traditional advertising cratered. The Times has done an ok job of keeping the branded content efforts distinct from their journalism, but I’ve always loved showing these images to my brand content classes, showing how the NYT has slowly minimized the distinctive branding around their paid content, blurring the lines quite a bit. Note how the branding is reduced between the time of the Dell "sponsored post" and the one from Netflix, which many people tell me they never knew was an ad at all (click on the image to enlarge):
Back in 2016, I consulted with the NYT on the release of their
actual first feature doc,
Ladies First, about the first female candidates and first women’s vote in Saudi Arabia. We
premiered at the Margaret Meade Film Festival in October (sold out), before a quick launch on their website, because they wanted the film to launch in the lead up to Hillary’s win (oops!) in November. I distinctly remember speaking with CEO Mark Thompson about his ambitious plans for expansion into film (including Netflix), as we stood underneath the gigantic dinosaur skeletons from the Museum at the reception. The irony of our setting was not lost on Mark… which may be part of why I didn’t do much more work for them (why did we pick that room for a reception???). By the way, just yesterday the NYT
announced that Meredith Kopit Levien will take over from Mark and become the new CEO in September. She had been COO, but started as...Head of Advertising, and she's been in charge of many of the changes at the NYT as well.
But I was impressed – his vision for the Times as media powerhouse was ambitious. And it remains so. As
Axios has reported, the NYT has at least three documentaries premiering this year (not counting Op-Docs); and another 10 scripted TV shows in development. They also mention
The Jungle Prince of Delhi, a film based on the Pulitzer winning
1619 Project, and
Father, Soldier, Son. But the Times also premiered
two docs at Sundance -
Some Kind of Heaven, and
Time. They’ve also got the
NYT Presents (formerly
The Weekly) on FX/Hulu. And they’ve
retained Anonymous Content, who makes both amazing films and branded content/advertising, to represent its film and television rights. They’re in talks with numerous producers and other talent about multiple films, series and new media (I know many who’ve taken meetings there). The idea is pretty simple – the NYT has many great stories that would make great films (and shows), and why not take that great journalism and story-telling (not all of it is strictly journalism) to bigger audiences?
Coming back to
Father, Soldier, Son – this piece was developed over ten years, and started as a
piece of journalism (and
short film) about the impact of the war in Afghanistan on families. The piece was compelling, mainly because of the main subject Sgt. First Class Brian Eisch and his family, and one of the original two journalists soon coupled with a filmmaker to keep following Eisch’s story. I don’t know when it became clear that this would become a feature film, or a Netflix original. At some point, this great story and journalistic effort became not just a documentary, but the
meta-mega-project as laid out in my opening paragraph. And that’s when it also became branded content. Because what the Times is doing is also promoting itself, as much as its journalism. It is signaling that it is not just a newspaper, but a movie studio, and a trusted source for interesting story-telling. As the
Wikipedia definition of branded content (or branded entertainment) makes clear: “
it is designed to build awareness for a brand by associating it with content that shares its values.”
This is not a critique of the film. I have some issues with it, but it’s a tear-jerker and is getting
good reviews. It’s a bit perplexing why the NYT would launch this major endeavor with such a white project, and one that is so uncritical of the politics of this US war. It does show a group of people – working-class soldiers – who the Times’s audience seldom gets to see (meaning its affluent audience is disconnected from those who actually serve, a big problem in the US), but let's also face it - wounded warrior stories are also the bread and butter of branded content - a feel good story. That said, it's a good effort, and their future projects seem to include a mix of diverse stories and storytellers, so I'll give them a break here. The film is definitely more
observational than most journalism, but I don’t want to go down the
documentary vs. journalism rabbit-hole here. Let’s just concede that it is a head-spinning mix of journalism plus documentary plus branded content.
Is it ethical? Well, that line is blurry, too. Writing articles about your own journalism/documentary is both interesting news, and an advertisement for your own brand and product. They did have the sense to bring in an outside critic – I believe Jessica Kiang doesn’t usually write for the Times and is more affiliated with Variety – but they didn’t point this out, or bring attention to this decision, which was clearly made for ethical reasons. We could ask the Times’s own Public Editor, but… they
eliminated that position in 2017, which is right around the time the Times started getting more ambitious in its efforts and started blurring these lines more and more.
This blurry line is always a touchy topic at the Times, and in journalism at large. The NYT staff routinely get on stages and say they won't do branded content outside of the T Brand Studio, but it appears they will do it - only for their brand. And they need to do it. Ad revenue is slumping to historic lows, and the NYT is
increasingly relying on subscriptions and new revenue streams. As they make this transition, the publication needs to sell the value of its brand, on multiple other channels. This leads to more subscriptions, and it leads to more alternative revenue streams, to replace advertising. In fact, one could argue that these new revenue streams and business models are crucial to our maintaining a free press in America (and the world), because great journalism is not going to continue to be supported via advertising.
So it’s a necessary good and a necessary evil. The NYT must go down this path, and other publishers need to do the same (and are), but it also brings up many ethical issues. Will the NYT start to privilege stories that can become content for Netflix? Will such efforts include hard-hitting and controversial news/stories (
Time, the 1
619 Project)? Or just surface-level portraits and character studies, as represented by both
Father, Soldier, Son and
Some Kind of Heaven? And when you write a news story about, say,
Concordia being launched by Laurene Powell Jobs, do you not have an ethical obligation to make sure the reporter mentions that you are co-producing one of the films (
Time) in that article? And that Jobs is a major investor in Anonymous Content, who also happens to represent the Times in their film endeavors? And when you write an
article about coronavirus in the Villages of Florida, where the “white power” slogan
was chanted and retweeted by the President, do you mention your film (
Some Kind of Heaven) about said villages in your reporting? Or when that film comes out, do you re-contextualize its superficial look at “quirky” retirees in light of recent events?
You can see that I have more questions than answers. You’d think someone at the Times would be assigned to think about these subjects, and write about them for the public, and that they’d be debated in places like the Columbia Journalism Review. But I can’t find any evidence of that (yet) happening.
I don’t have a final judgement on the Times here. Like I’ve said – it’s both brilliant and necessary, and gives a lot of models to copy and emulate for others. In fact, I'd be positively giddy if my clients could execute branded content across so many divisions as well as the Times has done. But it’s also a very meta- blurry mess of a move, and I think it would be best that we debate it before it becomes the norm.